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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

 

faqs

What is the Civil Service Employee Assistance Service?

What services do the CSEAS provide?

What issues can you help with?

How can I access the service?

Where is the CSEAS located?

What type of appointments do you offer?

How long will I be waiting for an appointment?

What are the opening hours of the CSEAS?

Is there a limit to how many times I can use the service?

Will my manager or HR be informed that I have used the service?

Can civil service family members use the service?

I’m not happy in my current role and want to transfer to another department or location. Can the CSEAS help me with this?

I’m thinking of retiring soon. What kind of support can you provide me with in relation to this?

I am a HR/People manager and am concerned about one of my staff members. How can the CSEAS support me to support them?


 
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