The CSEAS is a resource available to managers who may want support and guidance when dealing with employees where the employee’s health and wellbeing is of concern and may be impacting on work performance.
Managers may contact the CSEAS:
– for consultation about and possible referral of an employee to the CSEAS where there are welfare related issues:
CSEAS Revised Management Referral Form – July 2020 (PDF version) or editable Microsoft Word version
CSEAS Management and HR Referrals Policy Revision – Jul 2020
– for advice and guidance before a meeting where sensitive issues are to be raised
– for information and details on useful resources
Civil Service Resources
The Civil Service Employee Assistance Service (CSEAS)
HR Units
HR Management in the Civil Service
Dignity at Work: An Anti-Bullying, Harassment and Sexual Harassment Policy for the Civil Service
Information on mediation and the Civil Service Mediation Service https://hr.per.gov.ie/en/corporate-pages/supports/mediation/
CSEAS ResourcesCSEAS Protocols on Service Delivery CSEAS as a Resource for Managers Responding to Difficult Phone Calls & Self-Care Conflict Resolution Skills for Managers Personal Hygiene Issues – Guide for Managers Handling Telephone Calls from Distressed or Angry Callers Critical Incident in the Workplace – Self-care Information Critical Incident in the Workplace – CSEAS Response Information Guide on Mental Health Good Mental Health in the Workplace
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State Resources
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External ResourcesTrade Unions Mental Health Ireland – promoting positive mental health and well-being www.mentalhealthireland.ie Samaritans – If there’s something troubling you, you can get in touch 24 hours a day, 7 days a week – www.samaritans.org |