CSEAS Mission Statement:
“To offer a quality resource and support service for all staff which
positively affects both individual health and well-being and organisational effectiveness”.
The Civil Service Employee Assistance Service (CSEAS) provides an internal Employee Assistance Programme to Civil Service staff. Centralised within the Department of Public Expenditure and Reform, the CSEAS operates as an interdepartmental shared service on a regionalised basis.
The Service is a work-based professional service which is designed to assist employees manage/resolve work-related and personal difficulties which, if left unattended may adversely affect attendance, work performance and quality of life.
The Civil Service recognises its staff as a valuable resource. It aims to build and maintain a resilient workforce to deliver effective services by raising awareness of, and promoting, good mental health in the workplace.
Key features of the CSEAS are:
• Problem assessment and help in planning a structured approach in coping with, managing and resolving issues of concern
• Support and Referral service for staff
• Advisory service for managers/supervisors
• Information Resource
• Proactive initiatives in the area of staff wellbeing
Confidentiality
The CSEAS is a centralised shared service. Confidentiality is between the client and the CSEAS. Information and personal data disclosed by employees to the CSEAS remain confidential (exceptions are listed below) and will not be disclosed to a third party outside of the CSEAS without the prior knowledge and consent of the individual.
This is in keeping with normal professional standards in relation to confidentiality.
Exceptions to Confidentiality
• Life-threatening situations to the individual, other parties or the public
• Where there is a statutory responsibility to report
• Where required by a court or legal process to do so
• Where non-disclosure of information could compromise the CSEAS
• Where the CSEAS becomes aware of a breach in criminal law, disclosure may be necessary
Governance
Governance is provided by CSEAS Advisory Committee
The role of the CSEAS Advisory Committee is:
1. To advise on and approve the overall strategy for CSEAS policy development
2. To review and advise on the operation and effectiveness of the CSEAS
Members of the CSEAS Advisory Committee